Proofs & Printing Process
Once we have recieved your order, full wording and payment a proof of your invitation and/or accessory cards will be emailed to you to view within 5 working days. Please check over the proof thoroughly and email any changes required in bullet point format. We will then send you an updated proof within 2 business days. Any subsequent changes will incur a fee of $35.00 and will be emailed back to you for approval within 2 business days of payment of the $35.00 Design Fee.
Once signed authorisation of the design has been returned, no alterations can be made.
Reprints can be done and will incur a $55.00 Design Fee plus the Invitation Price. Reprints will be completed within 10 business days of payment and receipt of guest details. For this reason we ask that you allow for additional guests in your initial order to avoid these charges.
Invitation House will gladly refund the purchase price of our glue tape /refills if such products are shown to be faulty either in the mechanical operation or results in Ineffective/ unsatisfactory adhesion of products, as long as such glues are used in accordance with the manufacturer’s instructions . Invitation House takes no responsibility or guarantees the products if such are used in an inappropriate way and will not be liable to damage to finished products. (note guarantee is for glue tapes/refills only)
Faulty products are to be returned to Invitation House together with a summary of why products returned and evidence of faulty finished product if required. Invitation House will if product found to be faulty will refund cost of product plus an amount of $3.50 to cover return freight.
Any errors made on behalf of Invitation House will be reprinted free of charge. However errors that are within the wording submitted by the client or have been approved will be reprinted at a cost to the client. It is the client's responsibility to check all wording and layout to ensure it is correct before signing the authorisation.
Onscreen colours may appear slightly different from printed versions. Invitation House recommends that a sample be purchased prior to placing an order.
Invitation House reserves the right to alter prices without notification. All prices include 10% Goods and Services Tax. Overseas orders are exempt from the GST.
Invitaion House will deliver all products via Australia Post standard post. Please allow ample time for delivery. Urgent or special deliveries can be accommodated at an extra cost. Overseas delivery costs will be quoted on order.
No refunds will be given after the commencement of the order. The order will be considered final.
All copyright is wholly owned and reserved by "Invitation House", no part may be reproduced in whole or part under any circumstance.